Comparison
LEMAI vs the other CRMs you are looking at
A plain comparison against the eight CRMs Indian sales teams shortlist most — including what they charge extra for and what they simply do not have.
Quick answer
Three reasons teams pick LEMAI
If any of these matter to you, LEMAI is usually the cheaper and simpler choice.
01
Your bill never grows
One flat ₹99,000 a year for unlimited users and unlimited leads. Most CRMs charge per user per month, so every new hire costs you more.
02
Your brand, not ours
The enterprise plan gives you the web app and Android + iOS apps under your own name and logo. Almost nobody else offers this.
03
Calls are captured for you
Calls made from the mobile app log themselves against the lead, with recordings and AI summaries. Elsewhere this is a paid add-on.
Capability matrix
16 things to check before you buy
How each CRM is usually packaged for a mid-sized Indian sales team. Vendors change their plans often, so please confirm on a call.
| Capability | LEMAI | Kylas | TeleCRM | LeadSquared | Zoho CRM | Freshsales | HubSpot Sales Hub | Salesforce Sales Cloud | Bitrix24 |
|---|---|---|---|---|---|---|---|---|---|
Flat annual licence, unlimited users ₹99,000 + GST per year with unlimited users, leads and pipelines. | Included | Limited | Not available | Not available | Not available | Not available | Not available | Not available | Limited |
White-labelled web application Your logo, colours and domain on the CRM your team logs into. | Included | Not available | Not available | Limited | Not available | Not available | Not available | Limited | Not available |
White-labelled Android & iOS app A branded mobile app for your field team, published for your business. | Included | Not available | Not available | Not available | Not available | Not available | Not available | Not available | Not available |
Automatic mobile call log capture Calls dialled from the app sync back to the lead, mapped stage-wise. | Included | Paid add-on | Included | Paid add-on | Paid add-on | Paid add-on | Paid add-on | Paid add-on | Limited |
Call recording mapped to the lead Recording on supported devices, attached to the record and reportable. | Included | Paid add-on | Limited | Paid add-on | Paid add-on | Paid add-on | Paid add-on | Paid add-on | Paid add-on |
AI call summary, objections & next step Transcript-driven summary with objections raised and the suggested next action. | Included | Not available | Limited | Limited | Paid add-on | Paid add-on | Paid add-on | Paid add-on | Not available |
Multiple product opportunities on one lead One person, several products, separate stages — without duplicate records. | Included | Limited | Not available | Limited | Limited | Limited | Limited | Included | Limited |
Unlimited automations on every plan No workflow counts, no execution caps, no premium tier to unlock branching. | Included | Limited | Limited | Limited | Not available | Not available | Not available | Limited | Limited |
Unlimited custom roles with module-level CRUD Create/read/update/delete plus read-all control per module, per role. | Included | Limited | Not available | Limited | Limited | Limited | Not available | Included | Limited |
Hierarchy-based data privacy (branch/region/cluster) Visibility follows your real reporting structure, not a flat team list. | Included | Limited | Not available | Included | Limited | Limited | Limited | Included | Limited |
Target management with hierarchy rollup Revenue and sales targets per user, branch and product with live achievement. | Included | Limited | Limited | Included | Limited | Limited | Paid add-on | Included | Limited |
Scheduled custom reports included Build across any data point, preview, save and schedule delivery. | Included | Limited | Not available | Included | Paid add-on | Paid add-on | Paid add-on | Included | Limited |
Landing page builder with public campaign links Publish a campaign page and capture straight into a pipeline. | Included | Not available | Not available | Included | Paid add-on | Paid add-on | Paid add-on | Paid add-on | Limited |
Ready pipelines for Indian sectors Admissions, lending, chit funds, real estate and MSME templates on day one. | Included | Limited | Limited | Limited | Not available | Not available | Not available | Not available | Not available |
Guided migration from your current CRM or sheets Multi-file CSV import with create-or-update, auto-assignment and automations. | Included | Limited | Limited | Paid add-on | Limited | Limited | Limited | Paid add-on | Limited |
Go-live in 2–4 weeks with the product team Pipeline design, roles, migration and training run by the people who build it. | Included | Limited | Limited | Not available | Limited | Limited | Limited | Not available | Limited |
Head to head
Where each CRM fits — and where LEMAI wins
If another tool suits you better, we will say so. Here is the honest read.
LEMAI vs Kylas
Unlimited-user CRM for Indian SMBsPricing shape: Flat monthly platform fee, marketplace add-ons billed separately
Best fit: Teams that want an unlimited-user CRM and are happy to buy telephony, WhatsApp and reporting depth as marketplace add-ons.
- White-labelled web plus Android and iOS apps under your own brand
- Mobile call log capture, recording and stage-wise call reporting in the base licence
- Multiple product opportunities on the same lead record
- AI call summary with objections and suggested next step
LEMAI vs TeleCRM
Tele-calling and follow-up app for inside salesPricing shape: Per-user monthly, calling-first packaging
Best fit: Pure tele-calling desks that need dialler discipline and little else.
- Full CRM depth beyond calling: targets, hierarchy, forecasting, reports
- Branch, region and cluster hierarchy with record-level data privacy
- Landing page builder with public campaign links
- Enterprise flat licence option instead of per-seat only
LEMAI vs LeadSquared
Enterprise marketing-automation-led CRMPricing shape: Per-user monthly with annual commitment, higher enterprise tiers
Best fit: Large marketing organisations with in-house admins and long implementation cycles.
- Two to four week go-live instead of multi-month implementation
- Flat ₹99,000 per year unlimited-user option for growing teams
- Every module included — no tier gating on automations or reports
- Direct access to the product team in Secunderabad, not a ticket queue
LEMAI vs Zoho CRM
Broad, configurable CRM suitePricing shape: Per-user monthly across four editions; deeper features on higher editions
Best fit: Companies already standardised on the wider Zoho ecosystem.
- No edition ladder — automations, reports and dashboards ship on day one
- Call log sync and recording from the field app without extra licences
- Pipelines pre-designed for EdTech, NBFC, chit funds and real estate
- White-label deployment of both web and mobile apps
LEMAI vs Freshsales
Sales CRM inside the Freshworks suitePricing shape: Per-user monthly; AI, journeys and higher limits on upper tiers
Best fit: Teams that want a clean, modern UI and standard SaaS sales motion.
- Unlimited automations and unlimited custom roles at every price point
- Target management with hierarchy rollup built in
- Chit fund, lending and admissions workflows out of the box
- Guided migration from spreadsheets or your current CRM at no extra cost
LEMAI vs HubSpot Sales Hub
Inbound-led CRM and marketing platformPricing shape: Free tier, then per-seat with steep jumps for automation and reporting
Best fit: Content and inbound-driven B2B businesses selling globally.
- Predictable rupee pricing with no seat-tier cliffs
- Field-sales reality: mobile calling, recordings, visits, WhatsApp threads
- Branch-wise targets and Indian channel sources like Justdial and IndiaMART
- Costs a fraction of a comparable Professional seat count
LEMAI vs Salesforce Sales Cloud
Enterprise CRM platformPricing shape: Per-user monthly, admin/partner effort on top
Best fit: Global enterprises with dedicated CRM admins and integration budgets.
- No admin headcount or partner retainer needed to change a field or workflow
- Total cost of ownership measured in lakhs per year, not tens of lakhs
- Ready industry pipelines instead of a blank platform
- Onboarding, migration and training included in the licence
LEMAI vs Bitrix24
All-in-one collaboration suite with CRMPricing shape: Bundled plans by feature limits and storage
Best fit: Teams wanting intranet, tasks and CRM bundled together.
- A focused lead-management surface your sales floor will actually adopt
- Sales-specific reporting: source attribution, funnel conversion, ageing
- AI-assisted follow-up guidance on the lead record
- Implementation partner in India who configures it with you
Every segment
Already on a CRM? Or on spreadsheets? Both work.
Most of our customers moved from something else — another CRM, a calling app, or an expensive platform nobody used.
Already on a CRM that nobody updates
Licences are paid for, adoption is 30%, and managers still ask for a WhatsApp update.
We rebuild the pipeline around how your team actually sells, migrate history and make the mobile app the daily surface — adoption is the deliverable, not the software.
Outgrew a calling app
Dialler discipline is fine, but there are no targets, no hierarchy and no forecast.
Keep the calling rhythm, add targets, branch rollups, multi-product pipelines and scheduled reports on top of it.
Paying enterprise CRM prices for 20% of the platform
Seat costs and admin retainers keep climbing while your team uses five screens.
Move to a flat ₹99,000 per year unlimited-user licence with every module switched on and configuration handled by us.
Still running on spreadsheets and chats
Leads live in exports, follow-ups live in memory, and leakage is invisible.
Import your sheets, define stages and owners, and turn on reminders and automations in the first week.
Get started
Get a side-by-side against your current CRM
We will configure a sandbox with your stages, products and roles so you can judge it on your own process — not a generic demo script.
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