Telephony module
Call Log Management
Calling is where Indian sales actually happens. Calls dialled from the LEMAI mobile app log themselves against the lead with duration and status, recordings attach on supported devices, and AI turns each conversation into a summary with objections and a suggested next step.
Telephony in motion
live- 01Call connected — 4m 12s
- 02Recording attached
- 03AI summary generated
- 04Objection: pricing
1,284
Calls today
62%
Connect rate
41h 20m
Talk time
In plain language
What call log management means in practice
Indian sales is a call-first motion, so LEMAI treats calls as first-class data. Calls placed from the mobile app or through a connected telephony provider are logged against the lead with duration, direction, disposition and recording where available.
Use cases
How teams use it every day
Effort vs outcome
Compare dials, connects and talk time against conversions to find who needs coaching rather than pressure.
Missed-call recovery
Inbound calls that go unanswered create a lead or a callback task automatically.
Quality review
Managers listen to recordings on the lead record while reviewing the stage history.
Moving from Personal mobile calling
Call activity becomes measurable and stays with the company when a rep leaves.
Moving from An existing CRM
Native call logging on the mobile app and disposition-driven automation, usually a premium tier elsewhere.
How it works
From capture to closure
01
Dial
Click to call from the lead on web or app; no separate dialler login.
02
Log
Duration, status and outcome are written back to the lead automatically.
03
Understand
Recording plus AI summary, objections raised and recommended next step.
04
Coach
Stage-wise and status-wise call reporting per user shows who needs help where.
Capabilities
Everything in this module
- Call initiation directly from the LEMAI mobile app
- Complete call logs pulled and mapped lead-wise
- Call recording on supported devices
- Detailed reports by lead stage and call status
- Answered / not answered / missed breakdown per user
Why it wins
What competitors charge extra for
- Automatic call capture included in the licence, not a paid telephony add-on
- Recordings mapped to stage so reviews are about real conversations
- AI objection extraction feeding your talk-track improvements
- Talk-time and connect-rate reporting by user, stage and pipeline
Moving off a calling app
Keep the calling discipline, gain targets, hierarchy and forecasting on top.
Enterprise CRM users
Mobile-first call capture without buying a telephony module per seat.
FAQs
Call Log Management questions, answered
Get started
See Call Log Management on your own data
We will configure a sandbox with your stages, products and roles so you can judge it on your own process — not a generic demo script.
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