Core module
Lead Management
Lead Management is the spine of LEMAI. Every enquiry becomes a single record that carries its own stage history, calls, WhatsApp threads, notes, meetings and multiple product opportunities — so no salesperson has to remember context and no manager has to ask for an update.
Core in motion
live- 01New enquiry captured
- 02Owner assigned in 2s
- 03Stage score 82 — hot
- 04Next action scheduled
721
Leads today
4,983
Working set
4m 12s
Avg. first response
In plain language
What lead management means in practice
A lead in LEMAI is one record that holds everything about a buyer: where the enquiry came from, who owns it, which stage it sits in, every call and WhatsApp message, every note, every meeting and every product they asked about. Nothing lives in a personal notebook or a private chat.
Use cases
How teams use it every day
One enquiry, many products
An admissions enquiry for a data-science course also asks about placement support — both run as separate opportunities under the same lead.
No duplicate chaos
Duplicate detection on phone and email merges repeat enquiries so two reps never call the same buyer with different offers.
Complete audit trail
Stage history shows who moved a lead, when and why — useful for reviews, disputes and compliance.
Moving from Spreadsheets and WhatsApp
Every enquiry gets an owner, a stage and a next action instead of a row nobody updates.
Moving from An existing CRM
Multi-opportunity leads, Indian source mix (Justdial, IndiaMART, Meta, portals) and call-first workflows without paid add-ons.
How it works
From capture to closure
01
Capture
Website forms, landing pages, ad platforms, portals, imports and manual entry all land in the same pipeline.
02
Qualify
Stage scoring, smart buckets and custom filters push the enquiries worth calling to the top of the list.
03
Work
Call, WhatsApp or email straight from the record; every interaction is logged against the lead automatically.
04
Convert
Move stages, add product opportunities, share the lead with a specialist and close without leaving the record.
Capabilities
Everything in this module
- End-to-end lead lifecycle with flexible pipeline shift
- Multiple product opportunities on a single lead
- Direct WhatsApp and email conversation from the lead record
- Call log with recording, transcript, objections and next steps
- Smart buckets and smart lists for instant segmentation
- Custom filters, custom columns, table and grid views
- Lead sharing so two users can work the same opportunity
Why it wins
What competitors charge extra for
- Multiple product opportunities on one lead instead of duplicate records
- Flexible pipeline shift — move a lead between pipelines without losing history
- Lead sharing so two users can genuinely co-own an opportunity
- Smart lists for overdue, untouched, ageing and high-score enquiries
Already on a CRM
Rebuild the pipeline around your real stages and get adoption on mobile, where your team actually works.
On spreadsheets
Import your sheets and get owners, stages and reminders on day one.
FAQs
Lead Management questions, answered
Get started
See Lead Management on your own data
We will configure a sandbox with your stages, products and roles so you can judge it on your own process — not a generic demo script.
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