LEMAI CRM — Lead Management with AI

Core module

Lead Management

Lead Management is the spine of LEMAI. Every enquiry becomes a single record that carries its own stage history, calls, WhatsApp threads, notes, meetings and multiple product opportunities — so no salesperson has to remember context and no manager has to ask for an update.

Core in motion

live
  1. 01New enquiry captured
  2. 02Owner assigned in 2s
  3. 03Stage score 82 — hot
  4. 04Next action scheduled

721

Leads today

4,983

Working set

4m 12s

Avg. first response

In plain language

What lead management means in practice

A lead in LEMAI is one record that holds everything about a buyer: where the enquiry came from, who owns it, which stage it sits in, every call and WhatsApp message, every note, every meeting and every product they asked about. Nothing lives in a personal notebook or a private chat.

Use cases

How teams use it every day

One enquiry, many products

An admissions enquiry for a data-science course also asks about placement support — both run as separate opportunities under the same lead.

No duplicate chaos

Duplicate detection on phone and email merges repeat enquiries so two reps never call the same buyer with different offers.

Complete audit trail

Stage history shows who moved a lead, when and why — useful for reviews, disputes and compliance.

Moving from Spreadsheets and WhatsApp

Every enquiry gets an owner, a stage and a next action instead of a row nobody updates.

Moving from An existing CRM

Multi-opportunity leads, Indian source mix (Justdial, IndiaMART, Meta, portals) and call-first workflows without paid add-ons.

How it works

From capture to closure

01

Capture

Website forms, landing pages, ad platforms, portals, imports and manual entry all land in the same pipeline.

02

Qualify

Stage scoring, smart buckets and custom filters push the enquiries worth calling to the top of the list.

03

Work

Call, WhatsApp or email straight from the record; every interaction is logged against the lead automatically.

04

Convert

Move stages, add product opportunities, share the lead with a specialist and close without leaving the record.

Capabilities

Everything in this module

  • End-to-end lead lifecycle with flexible pipeline shift
  • Multiple product opportunities on a single lead
  • Direct WhatsApp and email conversation from the lead record
  • Call log with recording, transcript, objections and next steps
  • Smart buckets and smart lists for instant segmentation
  • Custom filters, custom columns, table and grid views
  • Lead sharing so two users can work the same opportunity

Why it wins

What competitors charge extra for

  • Multiple product opportunities on one lead instead of duplicate records
  • Flexible pipeline shift — move a lead between pipelines without losing history
  • Lead sharing so two users can genuinely co-own an opportunity
  • Smart lists for overdue, untouched, ageing and high-score enquiries

Already on a CRM

Rebuild the pipeline around your real stages and get adoption on mobile, where your team actually works.

On spreadsheets

Import your sheets and get owners, stages and reminders on day one.

FAQs

Lead Management questions, answered

Get started

See Lead Management on your own data

We will configure a sandbox with your stages, products and roles so you can judge it on your own process — not a generic demo script.

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InfozIT Solution · Infomark Labs Private Limited