Case studies

What changes in the first 90 days after moving to LEMAI

Eight industry stories from LEMAI customers — the process before, what we configured, and what moved.

Teks Academy

Admissions counselling with zero silent drop-offs

Course enquiries from Meta, Google and walk-ins now land in one admissions pipeline with an owner, a stage and a timed next action.

Under 10 min

First response time

+22%

Demo show-up rate

Untouched enquiries

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Upskilling & PlacementsBefore: Another CRM

Teksversity

Cohort-based selling with a forecast leadership trusts

Batch intakes, EMI conversations and placement promises tracked per cohort, with targets rolling up from counsellor to programme.

-80%

Weekly reporting effort

Live

Batch fill visibility

Real time

Target vs achieved

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IT Training & ServicesBefore: Mixed tools

Kapil IT Solutions

One desk for training enquiries and corporate deals

Retail training enquiries and B2B corporate training deals run as separate pipelines with separate roles inside one CRM.

100%

Quotation follow-through

-18%

Corporate cycle time

2 in 1

Pipelines managed

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Chit FundsBefore: Spreadsheets

Kapil Chits

Members, tickets, auctions and dues in one operating list

Group enrolment, KYC, ticket allocation and collection follow-ups tracked per member with agent-level performance.

Automated

Reminder coverage

+35%

Follow-up compliance

Daily

Branch visibility

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Real Estate & ConstructionBefore: Mixed tools

Ramya Construction

Site visits that convert instead of quietly expiring

Project-wise enquiries with site-visit scheduling, channel-partner attribution and booking stages per inventory type.

+27%

Site visits held

By source

Cost per booking clarity

Minutes

Forecast prep

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Sports Retail & AcademiesBefore: Spreadsheets

Great Sports

Seasonal demand handled without hiring a bigger back office

Academy admissions, institutional orders and seasonal campaigns run as separate pipelines with campaign landing pages feeding each one.

Down sharply

Peak-season leakage

End to end

Campaign to order view

Unchanged

Team size to run it

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Healthcare & ClinicsBefore: Calling app

Scala Clinic

Consultation enquiries booked, reminded and followed up

Patient enquiries from ads and referrals converted into booked consultations with recall follow-ups after treatment.

-30%

Appointment no-shows

New stream

Recall revenue

Complete

Enquiry history

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Recruitment & PlacementsBefore: Another CRM

Placemein

Two-sided pipelines for candidates and employers

Candidate registrations and employer mandates tracked as separate pipelines that meet at placement, with call discipline on both sides.

Daily

Recruiter activity view

Escalated

Mandate ageing

Two-sided

Data model fit

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Outcomes are indicative ranges observed across comparable LEMAI deployments in the same sector, shared with client permission.

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InfozIT Solution · Infomark Labs Private Limited